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FAQ

Have a question? Chances are you’ll find your answer here.

We’ve compiled a list of commonly asked questions with answers to make things easier for you!

General Questions

How do I use my Waikiki Trolley Pass?

Using your Waikiki Trolley Pass is easy! Choose the package that suits you best. You can purchase it online or at one of our conveniently located stores at your destination. Once you have your card, you can pick and choose what you would like to see and do by using your free, easy reference guide. Our interactive map on the website can help you to easily plan your itinerary. When you are ready to start using your card, simply present it on arrival at each attraction to gain entry.

What is a Waikiki Trolley Pass package?

A Waikiki Trolley Pass package includes a range of attractions, experiences and things to do all on one single smartcard. Each Waikiki Trolley Pass is loaded with a package of your choice. Your choice of experiences varies depending on which package you choose. Each package provides you with the flexibility to create your own experience.

What are the benefits of a Waikiki Trolley Pass package?

With your Waikiki Trolley Pass, you will receive great savings and value whether travelling alone or as a group. We offer flexible package arrangements to suit your travel plans. Every package offers free admission to loads of top attractions. Not only will you save money on your travels but you will also feel supported. Every Waikiki Trolley Pass comes with a free colour attractions guide and you can use our interactive map online to help plan your itinerary. Finally, you will have cash free entry to attractions and don’t have to worry about carrying bulky tickets.

Does the Waikiki Trolley Pass package come with a guide?

Yes. You will receive a free full colour, easy to reference guide with your card. The guides provide all of the information that you need about the attractions and it includes a handy map. In addition, you can use our interactive map online and view the specific location and proximity of all of the attractions and experiences included in your package. This can help you plan your travel schedule as well as get street directions.

Is there a Waikiki Trolley Pass package for children?

Yes, there is a large range of exciting attractions, which kids will love. Our Waikiki Trolley Pass packages are available for children aged between 3 and 12. Children who are 13 or older will need an Adult package.

Do you have a family Waikiki Trolley Pass package?

No, currently we don’t offer a family package. Each member of your family will require their own card. However, the savings are still substantial.

Do I have to use the Pass on consecutive days?

Yes, if you purchase the 4 day pass you will have 4 consecutive calendar days from first use to use the pass.

What happens if attraction prices change?

Attraction ticket prices change for time to time, however once you have purchased your Waikiki Trolley Pass, your attraction entry or benefit will be valid for the duration of the package you purchased. Attraction price changes won’t affect them

Attractions and Other Venues

Do I need to show ID needed at the attraction or venue?

No. Your Waikiki Trolley Pass is all you need to gain access to the attraction or venue.

Do the Waikiki Trolley Pass packages include all attractions in a city or region?

Waikiki Trolley Pass packages offer entry to a large range of the best attractions and venues available. Up to date information about the attractions in each package can be viewed in the included Attractions tab located in the package page.

Are the attractions or venues open at all times?

Many of our attractions or venues change their operating hours each day and throughout the course of the year. We recommend contacting them directly to confirm their opening times or visiting their websites to confirm details.

Can I return to the same attraction using my Waikiki Trolley Pass?

No. The Waikiki Trolley Pass is designed to show you around the city and see as much as you can, different attractions and experiences. Waikiki Trolley Pass benefits can only be redeemed once per person with the exception of the Waikiki Trolley itself where you have unlimited access for the course of your package.

Planning

Do I have to pre-book for any tours?

Due to limited availability on some tours and experiences, we do recommend that you call ahead to reserve your place and we have noted this on your guide and on the relevant travel destination website in the attraction details.

Are there any special conditions for the attractions or other venues?

Sometimes special conditions will apply. These may include height restrictions, opening restrictions or holiday supplements to be paid to the operator. Where special conditions apply, they have been noted with the operator listings in your Waikiki Trolley Pass package guide or view each attraction listing for the most up-to-date information.

Purchase

Can I buy a Waikiki Trolley Pass package as a gift?

Yes, Waikiki Trolley Pass packages are an excellent gift for, kids, friends and relatives. Cards are activated at the first time of use.

Can I purchase a Waikiki Trolley Pass package prior to arrival?

Yes and we recommend it. Waikiki Trolley Pass packages can be purchased easily online.