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Frequently Asked Questions

Have a question? Chances are you’ll find your answer here.

We’ve compiled a list of commonly asked questions with answers to make things easier for you!

General Questions

What is an iVenture Card package?

Here comes an opportunity to discover the best of a city — and save money with your all-in-one pass for your next adventure. Get fast access to the biggest range of Passes worldwide, all powered by iVenture Card. A convenient and flexible way to immerse yourself in the local sights and sounds, without the stress of figuring out where to start off, how much it will cost or what you’re going to do when you get there. Don’t pay full price for any attraction or sightseeing city experience again. Our Passes are digital which make them easy to use. Just show your Pass when you arrive at the gate of your attraction. Due to COVID-19 some attractions require pre-booking or ticket collection, this is clearly marked on attraction pages. 

What are the benefits of an iVenture Card package?

A pass from iVenture Card offers convenience, flexibility, ease of use and some serious savings. No need to stand in line to purchase tickets, lots of different pass types to suit your travelling style and contactless entry with our digital iPass. Use the iVenture Card mobile app to store your pass and to organise your itinerary.

Does the iVenture Card package come with a guide?

Yes. You can download the iVenture Card mobile app on Google Play Store or Apple App Store. Simple!

Is there an iVenture Card Package for children?

Yes, there is a large range of exciting attractions, which kids will love. The Rome Attractions Pass is available for children aged between 3 and 11.  No package is necessary for children under 3 years old. Children who are 12 or older will need an Adult package.

Do you have a family iVenture Card package?

No, currently we don’t offer a family package. Each member of your family will require their own card. However, the savings are still substantial.

How long are Rome iVenture Card packages valid for?

Packages purchased online must be collected and used within 24 months of the date of purchased.

What happens if attraction prices change?

Attraction ticket prices change for time to time, however once you have purchased your iVenture Card, your attraction entry or benefit will be valid for the duration of the package you purchased. Attraction price changes won’t affect them

Attractions and Other Venues

Do I need to show ID at the attraction or venue?

Generally no ID is required to present at the attractions, however some attractions may require proof of age for children to be presented on entry.

Do the iVenture Card packages include all attractions in a city or region?

iVenture Card packages offer entry to a large range of the best attractions and venues available in a city or region. The range for each location varies by package and our range is growing all the time. Up to date information about the attractions in each package can be viewed in the included attraction tab on the website.

Are the attractions or venues open at all times?

Many of our attractions or venues change their operating hours each day and throughout the course of the year. We recommend contacting them directly to confirm their opening times or visiting their websites to confirm details.


Do I have to pre-book for any tours?

Due to limited availability on some tours and experiences, we do recommend that you call ahead to reserve your place and we have noted this on your guide and on the relevant travel destination website in the attraction details.  Please note that many attractions also require a ticket to be collected in advance.  Up to date information can be found on the relevant attraction listing in the app or the website.

Are there any special conditions for the attractions or other venues?

Sometimes special conditions will apply. These may include height restrictions, opening restrictions or holiday supplements to be paid to the operator. Where special conditions apply, they have been noted with the operator listings in your iVenture Card app or view each attraction listing for the most up-to-date information.

Are there any special COVID-19 requirements for the attractions or other venues?

Yes. All participants who are over 12 years old must present one of the following

  • Proof of full vaccination
  • Proof of first vaccination administered at least 15 days ago
  • Proof of a COVID-19 infection in the past 6 months
  • Proof of a negative COVID-19 test taken no more than 48 hours prior to the start of the activity


Can I buy an iVenture Card package as a gift?

Yes, iVenture Card packages are an excellent gift for, kids, friends and relatives. Cards are activated at the first time of use.

Can I purchase an iVenture Card package prior to arrival?

Yes and we recommend it. iVenture Card packages can be purchased online or at one of our store locations.

Can I return to the same attraction using my iVenture Card?

No. The iVenture Card is designed to show you around the city and see as much as you can, different attractions and experiences. iVenture Card benefits can only be redeemed once per person.