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Get In Touch

We aim to provide the best support for our Melbourne customers.

Customer support is available via email and the chatbot on this page. Customer Service operating hours are 7 days a week between 9am and 9pm.

PLEASE NOTE: We can only offer cancellations and amendments for purchases made via or on an iVenture Card created website.  For passes bought via any of our resellers you will need to contact the reseller directly.

To help us direct you to the correct team, please advise which destination you are visiting and what your query is regarding: